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Terms and conditions
These terms cover work carried out by Happy.
These terms are a plain-language summary, not legal advice.
Quotes and prices
Anything we give you before we have seen the job is an estimate. A
quote is a fixed price only when we have put it in writing and you have
accepted it. If the work turns out to need more than the quote covers —
damage we could not see, a part that has to be replaced, an access
problem — we will tell you and agree the change with you before we carry
on.
Booking and cancelling
A booking is confirmed when we have confirmed it back to you. If you
need to change or cancel, let us know as early as you can. If we have to
change a time we will tell you as soon as we know.
Payment
Invoices are due by the date on the invoice. Where a deposit or a
progress payment applies, it will be set out in the quote before the work
starts.
Your rights under Australian Consumer Law
Our services come with guarantees that cannot be excluded under the
Australian Consumer Law. Nothing on this page limits those rights. If
something goes wrong with our work, tell us — we would rather fix it.
This website
The information on this site is general. It describes the kind of work
we do; it is not advice about your particular job, and prices,
availability and the areas we cover can change.
Getting in touch about these terms
Use the enquiry form on this page.